Frequently Asked
Questions


  • What countries do you ship to?
  • What are the tokens made out of?
  • What size tokens do you make?
  • What are custom tokens?
  • How do I return an item?
  • What payment methods do you accept?
  • How can I contact you?
What countries do you ship to?

We ship to all countries EXCEPT: Afghanistan, China, Congo, Iran, Iraq, and Syria.

Countries we have shipped to in the past: United States, Canada, Australia, Germany, Japan, Luxembourg, Mexico, Norway, Poland, Singapore, Sweden, Taiwan, United Kingdom.


What are the tokens made out of?

The common design of Tactical Tokens are made by combining heavy weight paper and premium grade resin. The paper inside is what the image is printed on and this double-sided paper core is then encased in a special resin that quickly hardens.


What size tokens do you make?

We currently make 4 sizes. 1 inch, 2 inch, 3 inch, 4 inch tokens. In a game like Dungeons and Dragons this is what the token sizes represent:

  • Tiny/Small/Medium = 1 inch token
  • Large = 2 inch token
  • Huge = 3 inch token
  • Gargantuan = 4 inch token.

What are custom tokens?

Custom tokens refer to the illustration, design, or artwork that is printed on the inside of the token on its core. The physical design of the token components remains unchanged.

In order to make custom tokens you must first own the rights to or have express written consent from the rights owner to use the images uploaded. By uploading any images to TacticalTokens.com you acknowledge this to be true.

Next, we highly recommend running the images to be made into custom tokens through our Token Stamp Tool to ensure the proper cropping is applied to your images during the printing and production process.

Finally, upload the newly cropped images to the Custom Tokens Product, add to cart, and checkout.


How do I return an item?

All sales are final but if you have an issue with your order or the product you received please contact us and we’ll work to resolve the issue as soon as possible. Please send your message to [email protected].


What payment methods do you accept?

Currently our payment providers are PayPal and Credit Card (through Stripe). More to come.

If there is a payment method you would like us to consider adding to the site, please send your request to [email protected].


How can I contact you?

The best way to contact us is by email. [email protected]. You can also reach out on Facebook and Twitter.




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We’ve worked with multiple fantasy artists to bring you a unique collection durable tokens. Check ’em out.

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